RETURN POLICY

Fill out our e-mail return form to get a return authorization number.

Kover -Ups will not process any orders that are received without a return authorization number located on or close to the shipping label.

Write your return authorization number on the packing slip, circle the items you're returning, and include this slip in the box along with the items and their original packing material. Please send to

Kover-Ups
Returns Dept.
784 Morris Turnpike #330
Short Hills , NJ 07078

Be sure to write your return authorization number on the packing slip and place this important paperwork inside the package. You are responsible for the cost of return shipping unless the return/exchange was the result of our error. We cannot reimburse return shipping charges, so please contact us prior to mailing back a damaged or incorrect item.

Please ship the product back to us via UPS, Fedex, or USPS, and we STRONGLY recommend that you insure the package. This protects you in case the shipment is damaged or lost in transit. Remember, we can only credit you for items received back in our warehouse.

We’ll send you an e-mail when we receive the package.

Note that it can take up to 6 weeks for a return to be credited on your credit card. Please note that in the case of returns sent from APO/FPO addresses, the military handles the delivery, so we are unable to estimate the shipping time back to us. Usually these returns take a little longer than normal, so please be patient.